2 Membership Services Careers

Membership Services

 

The National University of Singapore Society (NUSS) is a graduate club with more than 15,000 members. We manage two guild houses with premium facilities and provide appropriate platforms for all to socialise, build networks, improve connectivity and exchange ideas through a multitude of recreational, academic, political, social and cultural activities. 

 

We invite dynamic and outstanding professionals to join us.

 

Membership Experience Executive

 

Responsibilities:

1. Support the Membership Experience Sub-Committee in planning and executing new initiatives, programs and events

2. Identify and improve the various touch points within the Society to better members’ experiences

3. Come up with strategies to engage the different membership groups within the Society

4.Manage relationships and collaborate with strategic partners to expand members’ benefits

5. Conduct root cause analysis for membership attrition and plan interventions

6. Plan and execute spouse and junior membership marketing campaigns

7. Establish reciprocal tie-ups with overseas university clubs

8. Ensure data accuracy in the club management system

9. Provide administrative support

 

Requirements:

1. Degree with at least two years of relevant working experience

2. Good understanding of managing customer journey

3. Ability to build and maintain good relationships with strategic partners

4. Excellent event management skills

5. Excellent written and verbal communication skills

6. Strong time management skills with proven track record of handling multiple projects with tight deadlines

7. Independent learner, worker and team player

8. Proficiency in Microsoft Word, Excel and PowerPoint

9. Willing to work beyond working hours and on weekends when required

 

Interested applicants are invited to write-in/email with a detailed resume, indicating current and expected salary, as well as notice period required and a recent photograph to:

The HR Department 
The National University of Singapore Society 
Kent Ridge Guild House
9 Kent Ridge Drive, Singapore 119241
Email: 
hr@nuss.org.sg